If you are anything like me you don’t want to wait for your new goodies, and why should you?!
I try to make my shipping all the things that I want when I buy something; cheap and chips and super speedy.
So… here is the deal:
There are two shipping classes, small and medium/large (not including the Valhalla bars, I will get to those in a bit). Small is a fiver and medium/large is a tenner. Rural is an extra fiver on top of those prices.
Examples of things that fit into small bags: all wrist wraps, compression cuffs, nose tork, hip cirles.
Examples of things that fit into medium/large bags: knee sleeves, apparel, belts, slingshots.
I ship using the overnight CourierPost service, except for belts to the South Island, please allow an extra day for these (usually they arrive overnight but on the odd occasion it’s delayed by a day).
Any order that is made by midday Monday-Friday, with Paypal as the payment method, gets on the courier that day and arrives to you the next working day (with the exception of a South Island belt order), orders made over the weekend ship the following Monday. There are some exceptions to this, please see below for those 🙂 If you pay with bank transfer before midday and would like same day shipping, you can either send me a screenshot via email, email@example.com, or send it to the FB page, Aotearoa Strong. Without proof of payment your purchase won’t be sent until the payment clears (which is generally early the next day).
My bags are all signature required so please pop some delivery instructions in the notes at the checkout. Please note that me writing permission to leave doesn’t mean that your courier driver will leave it. The arrangement to leave it is between you and the driver so if you haven’t authorized them with a signed form they may not leave it.
If you aren’t home to sign for it the driver should leave you a card to call. SHOULD. They don’t always, much to my frustration. I send you a tracking number via email as soon as your order is packed up, so please use to check online to see if they have you marked down as attempted delivery and ring them to tell them you didn’t get a card to call! If you have any issues at all, please email me and I will sort it out for you.
Valhalla Bars are shipped using a transport service provided by PBT. It is usually overnight, if you order and pay before midday. If there is any delay it is most likely at the depot in your area. If you are urgently wanting your bar you can ring your local PBT depot and arrange for pick up from the depot using the tracking number our system sent to you.
There is no shipping or delivery on the weekends, however, if you get in touch with me I can arrange Saturday delivery for an extra $5. Please not that this service isn’t guaranteed by the courier and no refunds will be given for extra shipping if the parcel isn’t delivered on Saturday.
Everything I send is insured. If there is anything wrong with your delivery please get in touch ASAP via email. Keep the courier bag that it arrived in (or box for the bars) and take some photos if you can.
Email if you ever have any questions or concerns, firstname.lastname@example.org 🙂 Chur!